Shipping & Delivery Policy

Thank you for shopping at FantasticTings (https://fantastictings.com). We strive to provide reliable and secure worldwide delivery for our collection of designer bags, shoes, sunglasses, and luxury watches. Please review our shipping policy below to understand our fulfillment and delivery process.

1. Order Processing Time

Because each luxury item (especially delicate watches, leather bags, and eyewear) undergoes thorough quality control and protective packaging prior to dispatch:

  • Processing & Dispatch Time: Orders are processed and dispatched within 5 to 10 business days (Monday – Friday, excluding public holidays) after payment confirmation.
  • Once your order has been packed and handed over to the courier, you will automatically receive a shipping confirmation email containing your tracking number and carrier details.

2. Shipping & Transit Times

Once dispatched from our fulfillment center, estimated transit times to most international destinations are as follows:

  • Standard Shipping Transit Time: 7 to 15 business days.
  • Estimated Total Delivery Time: Approximately 12 to 25 business days (Processing Time + Transit Time).

Note: Delivery times are estimates and may occasionally experience slight delays due to international customs clearance, national holidays, extreme weather events, or high peak shopping seasons (such as Black Friday or Christmas).

3. Order Tracking

As soon as your parcel is on its way, you will receive an email with your unique Tracking Number and a tracking portal link. Please allow 24 to 48 hours after dispatch for the tracking status to update on the carrier’s system.

If you have not received your tracking number after 10 business days, please contact us at dwm3233@126.com.

4. Shipping Rates

Shipping fees are calculated at checkout based on destination and package weight. Any free shipping promotions (if applicable) will be automatically applied at the checkout page.

5. Customs, Taxes & Duties

International shipments may be subject to import duties, taxes, and customs handling fees levied by the destination country’s government. These charges are the recipient’s responsibility. FantasticTings has no control over these charges and cannot predict what they might be.

6. Incorrect Address & Delivery Issues

  • Shipping Address Accuracy: Please ensure that your delivery address, phone number, and postal code are entered correctly at checkout. We cannot modify the address once the package has been shipped.
  • Failed Delivery / Unclaimed Packages: If a package is returned to us due to an incorrect address provided by the customer or failure to pick up the parcel from the local post depot, the buyer will be responsible for the reshipment fees.

7. Damaged or Lost Packages

We pack all bags, shoes, sunglasses, and watches with high-grade protective shockproof materials. However, if your package arrives visibly damaged or if the tracking shows delivered but you have not received it:

Please notify us within 48 hours of the delivery status at dwm3233@126.com, including your order number and clear pictures of the exterior box and item condition.

Have Any Questions?

If you have any questions regarding the shipment of your order, please do not hesitate to contact our customer support: